Our being an employee representative training comprises a 3.5-hour face to face or ‘digital classroom’ workshop for the elected employee representatives to understand their role as a representative and to develop skills and confidence to fulfil it effectively.
By attending the workshop, the employee representatives will be able to:
- Explain their role as a representative in this process.
- Demonstrate an understanding of how to manage their various stakeholders as a representative and make the most of the resources available to them.
- Describe the key steps in the consultation process, including what information they should expect to receive and about what they will be consulted.
- Demonstrate questioning, listening and communication techniques appropriate for the role of a representative.
| Topic | Content |
|---|---|
| Introductions and welcome | |
| How are things right now? | The change curve – how’s everything feeling? What behaviours have you seen; and might you see? Techniques to manage emotional reactions. |
| The legal framework for consultation | |
| Your role as a representative | What it is – and what it isn’t! • You are not ‘responsible’ for the proposal • You are not required to advocate for an individual! |
| Being informed | What information should you expect to receive? When and how? |
| Being consulted | What is consultation anyway? • And what isn’t it! • The difference between ‘being consulted’ and negotiation. |
| Consultation about what? | In the context of this proposal, about what will you be consulted? • Avoiding the redundancy dismissals • Reducing the number of dismissals • Mitigating the consequences of the dismissals What does this really mean in practice? |
| Your rights as a representative | What facilities do you think you will need? Managing expectations during the consultation process |
| Working together | Ways of working With each other With the management group With the employees you represent |
| Key skills and useful techniques to help you work as a team | Flexing your listening skills What gets in the way of empathetic listening? Questioning techniques for employee reps The value of a well-structured message |
| Closing collective consultation | How to evaluate the organisation’s proposal to close collective consultation |
| Next steps? | Working together as a team Action points |
| Close |
