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A Simple Feedback Technique: Tips for your Managers

Blog
When your managers are giving feedback, positive or negative, how do they know that they are ‘doing the right thing’? When we receive negative feedback, our unconscious brain kicks in and can trigger memories of being told off as a kid. We can also respond negatively to positive feedback, when it challenges our own self-beliefs. And when…
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How to Run a Disciplinary Hearing Remotely

Video
What are the things we need to think about when running a disciplinary hearing remotely? The legal requirements can be boiled down to this formula: Fair Reason + Fair Procedure + Reasonable Decision = Fair Outcome But how can we achieve this when running a hearing from home? Our Head of Learning, Vicky Roberts takes…
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The Digital Classroom: The Triune Brain

Video
We use the reptilian, or Triune brain as part of our training on a variety of topics. Its a great tool to help us understand our reactions, why they happen, how they can get in the way of constructive conversations and therefore – how to better manage situations in a workplace context. We ran this…
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How to Diagnose Performance Problems when Working from Home

Blog
All employers are having to react to the challenges arising from the Coronavirus outbreak. For many, this means a switch to working from home for an extended period of time. Its unfamiliar territory for some, and can be especially tricky for managers with teams of people around them that they now need to manage remotely.…
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How to Diagnose Performance Problems when Working from Home

Video
Here’s our technique for diagnosing performance problems in your team when working remotely. It will help your managers diagnose what might be affecting the performance of their team and identify whether is it an external factor, a what, why, or a how problem. If you found this useful, take a look at our new workshops…
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Dealing with a Disciplinary Appeal: Tips for your Managers

Blog
Your manager is in the frame to chair a disciplinary appeal hearing. Here is a quick guide from 10to3, to make sure that they are able to run the whole process with confidence. Before the Hearing As chair, before the hearing make sure you develop a solid understanding of the previous decision and all the…
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The Performance Management Cycle

Video
This video gives you a structure to how you manage your team member’s performance. Complete each step on the journey each time you set an action plan; and at each stage of your formal procedure – and you’re well on the way to effective performance management.
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Dignity at Work – Meet our Dignity Dinosaurs

Video
Dignity at work is a complex and emotional topic and has become one of the toughest training challenges for Learning and Development professionals to tackle. We’ve developed a communication strategy using (yes) cartoon Dinosaurs. Each member of our ‘Dignity Dinosaur’ herd, who you’ll meet shortly, represents the behaviours we see regularly within organisations, and the…
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A Short and Sweet Guide to Soft Skills

Blog
We’re all well versed in the benefits of soft skills training. Research has shown that they account for 90% of what makes people progress up the ladder. Whilst soft and hard skills should work in harmony – the so called softer, people focused skills can be difficult to master. In the interest of keeping life…
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Why Digital Learning Works: The Theory

Blog
Digital learning, workshop learning or e-learning? It’s a challenge for employers to decipher which approach will meet their objectives. Employers often ask us which is the best way to go, and the answer is the same every time – there is no one-size fits all. Each organisation we work with has a different culture, requirement…
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Dignity at Work: Meet our Dignity Dinosaurs

Blog
Dignity at work is a complex and emotional topic and has become one of the toughest training challenges for Learning and Development professionals to tackle. One thing is for sure, an organisation won’t achieve a true change in dignity at work behaviours through a safe approach; we’re talking policies, briefings and PowerPoint slides. Enter stage…
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The Gender Pay Gap: A No Nonsense Guide for Employees

Blog
We’ve put together a short, no-nonsense video guide to the Gender Pay Gap reporting rules. It’s fun, and free! Please watch, tweet, embed and share with your employees to your hearts content! If you would like to know more about our digital learning content, you can learn more and contact us here. 
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