What makes feedback memorable? In this course, we break down the feedback that sticks, establish what makes it stick, and look closely at giving negative feedback.
Short, snappy micro-learning videos that give mangers exactly what they need when managing a team member’s performance.
In this course we look at a key tool managers can use to develop their teams and manage performance.
The first step to help a member of your team improve their performance, is to identify what the performance gap is. This course will take you through how to identify and describe that gap.
The second step on the journey to close the performance gap is a clear definition. This course takes you through how to achieve this, and how to set the actions needed to help the employee to close the gap.
When you need to get an employees performance back to where it needs to be, as a manager you need to figure out what's needed to close that performance gap. This course takes you through how to do that.
An action plan or PIP is a 'go-to' tool to close an employees performance gap. This video walks you through what your action plan should contain.
So, you have reached the end of your action plan. The performance gap should now be closed, if your action plan has been successful. If not, this video will help you to decide what next steps to take.
Its time to write the invitation to a formal performance management meeting. This video talks you through each stage.
Its time to set another action plan and decide whether to give a warning. How do you make the right decisions? This course will walk you through it.
This course walks you through how to manage the reconvened hearing, once you have got your thoughts aligned.
To put together a bespoke suite of courses, please contact us