Managing Attendance - Practical Training from Vista
managing attendance

Managing Attendance

Managing Attendance Training

This is a practical and participative workshop for people managers. It is designed to develop managers’ knowledge and skills to drive high levels of attendance in their team. We will look at how to manage both short term absences as well as those that become prolonged.

Learning Objectives

By the end of this workshop delegates will be able to:

  • Describe and demonstrate with confidence their right to manage attendance at work
  • Show an understanding of the key steps in a sickness absence management policy – and how to use the policy to good effect
  • Demonstrate how to manage return to work meetings and meetings to manage absence under the formal stages in the policy both fairly and with respect
  • Identify the steps to take to manage an employee who is managing longer term ill health: How to manage the conversation about their return to work to their current role or ‘restricted duties’ that are meaningful and sustainable for both the employee and the organisation
Course Overview
TopicContent
Your right to manage absence at workThe different types of absence and why they’re managed differently
‘It’s not their fault they’re ill!’The challenges to managing absence

The benefits to managing attendance
The role of the return to work meetingWhat to cover

How to conduct one
‘What can I do, they looked dreadful…’Dealing with requests to go home and to work from home
Managing attendance formallyA step by step guide to the formal process

The legal framework for managing attendance
When patterns emerge in absence
How to manage the patterns

Does a pattern mean the absence is not due to genuine illness?
Managing prolonged absence from work
Keeping in touch

Making reasonable adjustments

Phased return

Making the decision that it’s necessary to consider ending an employee’s employment

Gathering in all relevant information to ensure an informed decision is made

Holding meetings to explore ending employment with fairness and dignity
What’s the role of an appeal against a formal attendance management decision?
Who does what when an appeal is raised

What could the outcome be?

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