Privacy

Privacy

Privacy Notice

Vista takes your privacy seriously. Please read the following to learn more about how we will use your personal information.

What information do we collect about you?
Vista collects and stores personal information about you when you register with us, complete any of our online forms or send us an email.

The information we collect is; name, job title, company name, email address and contact phone numbers.

If you contact us to ask for information by post, we will also collect your full postal address.

How will we use the information about you?
The information you provide is used to:
– Send requested information;
– Respond to enquiries;
– To process transactions;
– To send communications about products and services that may be of interest
– To monitor usage and improve the user experience of our online client portal

You may be contacted either by post, telephone, fax or by email, as follow-up to your request/enquiry or to answer any questions.

Your information will be shared across the Vista business, but we will not use your information for any purpose other than for those set out in this Privacy Notice.

Areas of our site may contain links to other sites that may be of value to you. Please note that we do not have any control over the content or privacy practices of these sites. We advise you to review the privacy policy of these sites before providing any personal information.

Marketing
From time to time we would like to contact you about other products and services that may be of interest to you. You have the right to opt out of marketing contact at any time. If you would prefer not to receive information about these products and services and wish to withdraw your consent, we include an unsubscribe option at the bottom of all our emails.

What rights do you have in relation to your personal data?
You have the right to request a copy of the information that we hold about you. You can do so by emailing info@vista-online.co.uk.

If you believe that any information we are holding is incorrect or incomplete, please e-mail info@vista-online.co.uk. We will promptly correct any information found to be incorrect.

Website usage information is also collected using cookies.

Cookies
What is a cookie
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Category 1: strictly necessary cookies
These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

An audit of the cookies that we use on our site, as of 11/03/2013, included the following category 1 cookies:

Description Purpose
WordPress Cookies – Used by our content management system to allow administrators and editors to login and edit the site.

Category 2: performance & third party cookies
These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

An audit of the cookies that we use on our site, as of 11/03/2013, included the following category 2 cookies:

Description Purpose
Google Analytics – This site uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at:

http://www.google.com/privacypolicy.html.

Facebook Like Button Cookies This site uses embeded Facebook content, as a result you may be sent cookies from Facebook. We do not control the generation of these cookies, so we suggest that you check the facebook website for more information about their cookies and how to manage them.

Google Plus One Button Cookies This site uses an embeded Google Plus One Button, as a result you may be sent cookies from Google. We do not control the generation of these cookies, so we suggest that you check the google cookie policy for more information about their cookies and how to manage them.

Twitter Button Cookies This site uses embeded Twitter content, as a result you may be sent cookies from Twitter. We do not control the generation of these cookies, so we suggest that you check the twitter website for more information about their cookies and how to manage them.

By using our website, you agree that we can place these types of cookies on your device.

Category 3: functionality cookies
These cookies remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

An audit of the cookies that we use on our site, as of 11/03/2013, included the following category 3 cookies:

Description Purpose
Preference Cookies – These are used to store your preferences when viewing the site (i.e. if you have previously closed the booking widget on a previous page, it will remain closed throughout the site unless you choose to re-open it.

By using our website, you agree that we can place these types of cookies on your device.

Category 4: targeting cookies or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

An audit of the cookies that we use on our site, as of 11/03/2013, included the following category 4 cookies.

Description Purpose
In order for us to place these cookies on your device/computer, you will have had to “opt-in”, otherwise these cookies will not have been placed on your device/computer.

How do I turn cookies off?
If you so wish, it is possible for you to set your browser so that it stops accepting cookies, or stops accepting cookies from certain websites.

All modern browser manufacturers have settings to allow you to do this.

We recommend that you use your browsers “Help” files normally located in your browsers “Help” or “About” menu.

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