Our being an employee representative training comprises a 3.5-hour face to face or ‘digital classroom’ workshop for the elected employee representatives to understand their role as a representative and to develop skills and confidence to fulfil it effectively.
By attending the workshop, the employee representatives will be able to:
- Explain their role as a representative in this process.
- Demonstrate an understanding of how to manage their various stakeholders as a representative and make the most of the resources available to them.
- Describe the key steps in the consultation process, including what information they should expect to receive and about what they will be consulted.
- Demonstrate questioning, listening and communication techniques appropriate for the role of a representative.
|Introductions and welcome|
|How are things right now?||The change curve – how’s everything feeling?
What behaviours have you seen; and might you see?
Techniques to manage emotional reactions.
|The legal framework for consultation|
|Your role as a representative||What it is – and what it isn’t!
• You are not ‘responsible’ for the proposal
• You are not required to advocate for an individual!
|Being informed||What information should you expect to receive?
When and how?
|Being consulted||What is consultation anyway?
• And what isn’t it!
• The difference between ‘being consulted’ and negotiation.
|Consultation about what?||In the context of this proposal, about what will you be consulted?
• Avoiding the redundancy dismissals
• Reducing the number of dismissals
• Mitigating the consequences of the dismissals
What does this really mean in practice?
|Your rights as a representative||What facilities do you think you will need?
Managing expectations during the consultation process
|Working together||Ways of working
With each other
With the management group
With the employees you represent
|Key skills and useful techniques to help you work as a team||Flexing your listening skills
What gets in the way of empathetic listening?
Questioning techniques for employee reps
The value of a well-structured message
|Closing collective consultation||How to evaluate the organisation’s proposal to close collective consultation|
|Next steps?||Working together as a team