Resource Hub - Vista

Racism at Manchester Derby Raises Questions about Disciplinary Action

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The Manchester Derby match this weekend sadly hit the headlines due to racist chanting and gesturing aimed towards players. The actions were captured on TV footage and the images went viral. One man was publicly identified and comments made via Twitter to his employer. The man has been arrested and his employer has suspended him…

How to Get the Best from an Occupational Health Report

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Managing people when physical or mental wellbeing is a factor is best managed by teamwork. This team should be made up of HR, the employee, the employee’s manager and possibly some specialist help in the shape of Occupational Health. Bringing in Occupational Health allows us to make better, more informed decisions; so, it’s really important…

What to Do When an Employee is Off Sick with a Pending Investigation

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Often employees think that by getting themselves signed off sick they can avoid disciplinary proceedings. As HR professionals, we know that this is not necessarily the case. It’s important to remember that even though someone is signed off work, it doesn’t automatically mean that they also won’t be able to attend a meeting or hearing.…

Dismissal During Probation due to Sickness: What Can Employers Do?

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Probationary periods and sickness absence are not two ingredients that make for a smooth employment relationship. Whether employers can dismiss during probation due to sickness is a question that arises frequently at Vista HQ, and so we spent some time with Claire, who tells us what employers can and should do in this situation.

Dismissal During Probation due to Sickness: What Can Employers Do?

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Probationary periods and sickness absence are not two ingredients that make for a smooth employment relationship. Whether employers can dismiss during probation due to sickness is a question that arises frequently at Vista HQ, and so we spent some time with Claire, who tells us what employers can and should do in this situation: Assess…

Should Employers Offer Full Pay on a Phased Return to Work?

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We’re often asked about phased returns to work, and what this means for employees’ pay packets. Suzanne Pipe, Employment Lawyer at Vista gives us a run-through of whether employers need to pay employees in full, or just for the hours that they work when on a phased return. Check the Contract The first port of…

Managing Sickness Absence: Too Ill to Talk?

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Managing an ill health situation where an employee says they are too ill to talk, or attend meetings requires a careful and considered approach from managers and HR teams. Suzanne Pipe, one of our experienced employment lawyers at Vista talks us through the right approach.

Managing Sickness Absence: Too Ill to Talk?

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Managing an ill health situation where an employee says they are too ill to talk, or attend meetings requires a careful and considered approach from managers and HR teams. Suzanne Pipe, one of our experienced employment lawyers at Vista talks us through the right approach: Explain how important communication is, and why Keeping in touch…

3 Tips for Closing Down Grievances that Won’t Go Away

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During the grievance procedure we sometimes come across employees who are particularly determined. They continually raise the same issue, even after you thought you had dealt with it informally. Understandably problematic for HR teams and organisations, its useful to have a few tactics up your sleeve to close down these types of cases. We’ve advised…

How to Write a Better Grievance Outcome Letter

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The first rule of the grievance outcome letter: provide reasons for any findings, backed up by evidence. It is a common fear that putting too much in a grievance response could give the complainant an opportunity to pull the details apart. The actual danger is that if we don’t give reasons for our response at…

How to Conduct a First-Rate Grievance Investigation

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So, we know the importance of establishing the nature of the grievance and ensuring all of the issues are addressed. One way in which we can be confident we have responded to a grievance thoroughly and ensure the employee is satisfied it has been addressed, is by conducting a thorough grievance investigation. So, what does…

The Do’s and Don’ts of The Grievance Process

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As employment law advisers, we are frequently asked about grievances and issues surrounding the grievance process, which put us to thinking: what is it about a grievance that fills us with dread, and why? We all know what we should do in an ideal world… Establish the nature of the grievance and the issues promptly…

Parental Bereavement Leave: New Legislation and Supporting Bereaved Employees

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Anyone who has experienced bereavement knows how difficult it can be, and how important support from family, friends and your employer can be. Most employers provide some form of leave at a time of loss, but there are wide variations in the amount of leave and whether the leave is paid or unpaid. Each loss…

Employment Tribunal Checklist

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Designed specifically for HR professionals, our employment tribunal checklist features all the key HR responses required during the tribunal process, plus some tips from our employment lawyers.

How to Harmonise your HR Policies

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Many of you have told us that harmonising hr policies is on your list for the coming year, so we thought you might be interested in what we think are the key points to consider when undertaking this. For more information – visit the blog article here.

A Guideline on Employee Record Retention

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Article 5 of the GDPR states that personal data shall be kept no longer than is necessary for the purposes for which it is being processed. Understandably many HR teams want to know what this means in practice. However, with the exception of a few statutory requirements, there is no defined retention period for most…

Dignity at Work – Meet our Dignity Dinosaurs

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Dignity at work is a complex and emotional topic and has become one of the toughest training challenges for Learning and Development professionals to tackle. We’ve developed a communication strategy using (yes) cartoon Dinosaurs. Each member of our ‘Dignity Dinosaur’ herd, who you’ll meet shortly, represents the behaviours we see regularly within organisations, and the…

Case Study: Dignity at Work

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With an international employee network of over 10,000, and a traditional manufacturing and industrial relations environment, as a partner to Airbus – no day is ever the same! Recently, Airbus recognised the need to provide a series of training sessions to support their employees in navigating the complex area of acceptable behaviours and maintaining dignity…

Suspending an Employee

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So, you’re thinking about suspending an employee. Before you send them off on a paid holiday, it’s important to ensure suspension is the right way to go. Suzanne Pipe, Employment Lawyer at Vista talks us through the key considerations in this video.

Managing Sickness Absence: Tips for your Managers

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When a member of your team goes off sick and the absence becomes prolonged, how to manage the sickness absence can seem unstructured for managers as there aren’t specific ‘trigger points’ to prompt (or justify) taking action. Also, often policies and procedures state that an employee can be absent from work for four weeks before…

How to Harmonise your HR Policies

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Many of you have told us that harmonising hr policies is on your list for the coming year, so we thought you might be interested in what we think are the key points to consider when undertaking this. Start with Why First of all, be clear about why you wish to harmonise your policies. It…

A Guideline on Employee Record Retention

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We’re celebrating the 1 year GDPR anniversary by talking employee record retention. Article 5 of the GDPR states that personal data shall be kept no longer than is necessary for the purposes for which it is being processed. Understandably many HR teams want to know what this means in practice. However, with the exception of…

Suicide: The Last Mental Health Taboo in the Workplace?

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It is estimated that during 2017 there were 6,217 suicides in the UK, and that most people who take their own life were employed at the time of their death. Given these statistics it’s likely that at some stage in your working life you will know someone at work who has taken, or attempted to…

Tackling HR challenges in a Fast Growth SME

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Yvonne Saxon is our Head of HR, Diversity and Inclusion at Vista Employer Services. Yvonne took time out to pen a guest blog for our friends at Adam Recruitment, to help anyone responsible for HR in a fast growth SME with insight, advice and helpful tips. This is a must read if you’re involved in…

Things to Consider when Suspending an Employee

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So, you’re thinking about suspending an employee. Before you send them off on a paid holiday, it’s important to ensure suspension is the right way to go. It’s a big deal being suspended. We say it’s a neutral act – but it sure doesn’t feel that way for the employee. So as employers we must…

5 Ways to Support Employees with Autism

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Many employers are worried that they don’t know enough about autism or that they may struggle to make adjustments to support an employee. It’s important to bear in mind that autism affects individuals in very different ways and covers a wide range of challenges and needs, some of which may be relatively straightforward and others…

Tricky Dismissals: What to do when an Employee can’t Engage in the Process

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Here’s the fifth and final scenario in our Managing Tricky Dismissals series: five short blogs where we look at complex dismissal issues and how to approach them. “What happens when an employee is off sick with a complex mental health condition that is unlikely to improve, but OH say that engaging in the medical capability…

Tricky Dismissals: ‘The Serial Grievance Raiser’

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Here’s the fourth in our Managing Tricky Dismissals series: five short blogs where we look at complex dismissal issues and how to approach them. “What happens when, during a formal disciplinary or medical capability process, an employee raises a single or a series of grievances which you believe may be aimed at delaying the process?”…

Tricky Dismissals: The Sick Employee who is Refusing to Co-operate

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Here’s the third in our Managing Tricky Dismissals series: five short blogs where we look at complex dismissal issues and how to approach them. Scenario three: “An employee has gone off sick during a formal process and is refusing to engage with the business, what can I do?” If an employee is in the thick…

Tricky Dismissals: ‘The Unusual Under-performer’

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Here’s the second in our Managing Tricky Dismissals series: five short blogs where we look at complex dismissal issues and how to approach them. Here’s scenario two: ‘An employee’s performance has dropped significantly, what should I do? Before you engage a formal process, it’s important to identify the cause of the drop off in performance.…

Tricky Dismissals: ‘The Suspected Thief Blaming it on a Medical Condition’

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Welcome to the first in our Managing Tricky Dismissals series: five short blogs where we look at complex dismissal issues and how to approach them. As employment tribunal claims continue to rise, now more than ever employers must have heightened sensitivity and a firm grasp in fairly and reasonably managing dismissals. When complex dismissal issues…

What’s Your Policy on IVF?

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Hands up everyone who has a maternity policy? A paternity leave policy? An adoption policy? A shared parental leave policy? It’s good to take the time to ensure that your employees know what they can expect when they are starting, or thinking about starting, a family. Even if your policy is to go no further…

Making Use of your Gender Pay Report

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This time last year many organisations were wrestling with identifying the right data, the calculations and the narrative for their first gender pay report. Most of the focus was on compliance and explanation. This time round many people are seeing it as more of an opportunity, part of developing more inclusive practices and engaging with…

Disengaged Employees? Don’t reach for the survey button yet

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When organisations want to increase productivity and employee engagement within the workforce, it can be all too easy to reach for the ‘employee engagement survey’ button. As HR professionals we can do a lot more to alleviate this issue than send round a survey. Whilst surveys absolutely have their place in analysing engagement levels within…

Four Practical Ways to Tackle Unconscious Bias

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We’re human, we all have unconscious biases that play a huge role in the decisions we make day in, day out, at home or at work. When these biases rear their head in the workplace, the impact on recruitment, team members’ progression, management decisions, culture and ultimately the bottom line are not to be ignored.…

Is Your Organisation Transgender Aware?

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51% of trans people have hidden their gender identity at work for fear of discrimination. This is a headline from this year’s Trans Report for Stonewall, despite the legislation in place to protect trans people in the Equality Act 2010 and The Gender Recognition Act 2004 and at a time when organisations are talking constantly…

What Can Employers do to Support the Menopause?

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The 18th October is World Menopause Day. Where did that come from and why is everyone suddenly talking about Menopause at work? Menopause has long been one of those ‘taboo’ subjects. With this comes a stigma, where no one talks about it and therefore there is a lot of misunderstanding, even amongst women, about the…

Bullying or Harassment? How to decide which you are dealing with

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Bullying and harassment, if you don’t hear these terms in the press on a regular basis, we’re pretty sure you will hear them around the office. In the world of HR these words amount to serious but very different allegations. You may have heard the phrase ‘all examples of harassment could also be bullying, but…

Five steps to better grievance procedures

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The increase in employment tribunal claims could mark the beginning of a new era for employee relations. With this, comes an increased pressure on organisations and HR teams to better manage grievance procedures from the word go. Here’s a 5-point plan for when a grievance, or any level of complaint is raised by an employee:…

Introducing New HR Policies into an Organisation

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Firstly, lots of value can come from introducing the right HR policies into a business at the right time. Organisations who ‘get it right’ in terms of the tone, culture and understanding what they want to achieve set themselves up with a fantastic opportunity to communicate key business aims and objectives to their employees. In…

How to Manage the Grievance Appeal Process: Tips for Your Managers

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An employee has appealed against the outcome of a grievance they have raised, and one of your managers is in the frame to chair the appeal hearing. We’ve put together a quick guide covering how to manage the grievance appeal process and be confident that the decision they reach has taken all the right things…

How to Revamp Your HR Policies

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There are lots of reasons why an organisation might wish to upgrade all, or a number of old HR policies. They may have been written in the stone age and never resurfaced, they may be too complicated and difficult for managers to interpret or they might not reflect the tone of your organisation as it…

Do you have to enhance shared parental pay?

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Do you have to enhance shared parental pay? That’s the question on the lips of every HR professional across the country following the case of Hextall vs Chief Constable of Leicestershire Police. The case has raised serious questions around enhanced maternity pay, and shared parental pay. Mr Hextall is a police officer working for the…

The Gender Pay Gap: A No Nonsense Guide for Employees

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We’ve put together a short, no-nonsense video guide to the Gender Pay Gap reporting rules. It’s fun, and free! Please watch, tweet, embed and share with your employees to your hearts content! If you would like to know more about our digital learning content, you can learn more and contact us here. 

GDPR for HR: 3 changes that matter for employers

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Many employers will be busy preparing for the changes in General Data Protection Regulation (‘GDPR’), which come into effect in May 2018. But what does GDPR mean for HR? Every area of a business is affected by the new regulations, and some of the most significant changes will be for Human Resources. Amid the complexity,…

Do you have a problem with harassment at work?

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Harassment at work is an issue that occupied the majority of newspaper headlines throughout 2017. A BBC survey released shocking findings – that half of British women and a fifth of men have been sexually harassed in the workplace. It was a year not to be forgotten and a year which employers and learning and…