What do you need to be building right now, ahead of the new requirements taking effect in October 2024? Vicky and Tim explore how to build your dignity work ‘ecosystem’ of policy, reporting tools, investigations practice and training in the light of the new legislation.
We all know that coaching a witness for an Employment Tribunal is wrong, but can you train witnesses for the Employment Tribunal (ET)? What’s the difference between coaching and training, and where should employers draw the line?
Vista and Thrive will be working together to help employers and HR professionals gain the knowledge, skills and tools they need to better manage mental health and wellbeing in their organisations.
Recent research from Sport England has revealed that some 60% of women worry about the risk of sexual harassment whilst out on a run. How can we start to feed this lived experience into our training to make it stick?
Recently, we have seen an increase in challenges around employee’s understanding of standards of behaviour and where they apply. So, we spent some time taking a deeper dive...
We are so excited to be strengthening our learning team with two new employee relations training experts, Sharon Andrew and Sarah Walker. Meet them here!
Managing conflict in the workplace requires an understanding of the contributory factors and personal impact on each party. Left unresolved, conflict damages long term relationships, lowers morale and threatens productivity.…
Vista is pleased to introduce you to the newest member to our Learning team, Beth Armstrong. Beth joined Vista this month as an Employee Relations Trainer.
Have you heard of our 3-part technique for planning workplace investigations? We designed it when we discovered that managers were consistently struggling with: How to structure their investigations so that…
How can we apply accelerated learning in the digital classroom? Here’s our experience. Place your pen on a piece of paper and draw a line about 3 centimetres long diagonally…
There has been plenty of articles of over the years pointing out why diversity training does not work. Whilst it’s not inevitable that it works, in our view, it’s equally…
When chairing a HR investigation, there are three main issues we come across: Managers aren’t completely clear about what they are looking into They don’t plan their questions effectively They…
How to give feedback is one of the top questions we’re asked at Vista Learning HQ. When your managers are giving feedback, positive or negative, how do they know that…
The understanding that ‘harassment at work can happen unintentionally’ is nothing new to HR or learning and development, and it could be tempting to think ‘that sort of thing’ won’t…
It’s happened to most of us. ‘That joke’ (or comment, action or question) at work that made us feel uncomfortable. And yet, we put up with it – and perhaps…
This technique is proving a hit in our performance management training. When managers begin to put more focus on managing their teams’ performance, one of the things they dread the…
This month the word ‘banter’ was yet again the subject of a tribunal claim. In Allay (UK) Ltd v Gehlen the EAT rejected the employers defence that they had taken…
We use the reptilian, or Triune brain as part of our training on a variety of topics. Its a great tool to help us understand our reactions, why they happen,…
Dignity at work is the title of our flagship training programme at Vista. But what does dignity at work really mean? In order to feel valued and included at work,…
Great quality employee feedback is one of the best thing’s managers can give to their teams. Well-structured, constructive guidance that the recipient can use to evolve what they do; and…
The first rule of the grievance outcome letter: provide reasons for any findings, backed up by evidence. It is a common fear that putting too much in a grievance response…
So, we know the importance of establishing the nature of the grievance and ensuring all of the issues are addressed. One way in which we can be confident we have…
As employment law advisers, we are frequently asked about grievances and issues surrounding the grievance process, which put us to thinking: what is it about a grievance that fills us…
Dignity at work is a complex and emotional topic and has become one of the toughest training challenges for Learning and Development professionals to tackle. We’ve developed a communication strategy…
When a member of your team goes off sick and the absence becomes prolonged, how to manage the sickness absence can seem unstructured for managers as there aren’t specific ‘trigger…
We’re all well versed in the benefits of soft skills training. Research has shown that they account for 90% of what makes people progress up the ladder. Whilst soft and…
When we’re supporting our clients with a workplace investigation, we find that there are three things most managers struggle with: • They aren’t clear about what it is they are…
It’s well understood that achieving respect in the workplace is everyone’s job. It’s also the case that people don’t recognise that the impact of behaviour can be different to their…
We’re human, we all have unconscious biases that play a huge role in the decisions we make day in, day out, at home or at work. When these biases rear…
Amongst social learning, digital learning and gamification, the next era of learning and development will need to address a pressing (and arguably less glitzy) challenge for UK employers – the…
An employee has appealed against the outcome of a grievance they have raised, and one of your managers is in the frame to chair the appeal hearing. We’ve put together…
Digital learning, workshop learning or e-learning? It’s a challenge for employers to decipher which approach will meet their objectives. Employers often ask us which is the best way to go,…
Dignity at work is a complex and emotional topic and has become one of the toughest training challenges for Learning and Development professionals to tackle. One thing is for sure,…