Great quality employee feedback is one of the best thing’s managers can give to their teams. Well-structured, constructive guidance that the recipient can use to evolve what they do; and how they do it is vital for ongoing development, confidence and a thriving workforce. The problem is, we’re not so keen on giving it or…

A practical and easy to understand meeting agenda which guides you through how to open and close an investigation meeting, and all the bits in between.

This video gives you a structure to how you manage your team member’s performance. Complete each step on the journey each time you set an action plan; and at each stage of your formal procedure – and you’re well on the way to effective performance management.

When a member of your team goes off sick and the absence becomes prolonged, how to manage the sickness absence can seem unstructured for managers as there aren’t specific ‘trigger points’ to prompt (or justify) taking action. Also, often policies and procedures state that an employee can be absent from work for four weeks before…

When we’re supporting our clients with their workplace investigations, we find that there are three things most managers struggle with: • They aren’t clear about what it is they are actually looking in to • Once they are clear – they don’t plan their questions in a way that enables them to stay on track…

An employee has appealed against the outcome of a grievance they have raised, and one of your managers is in the frame to chair the appeal hearing. We’ve put together a quick guide covering how to manage the grievance appeal process and be confident that the decision they reach has taken all the right things…